Client Testimonials

The following quotes were taken from feedback forms completed by clients who have had contact with the SARC at Helen Britton House. This contact has been in the form of a medical examination, police interview, ISVA service, telephone support, face-to-face support sessions, or a combination of the above.

"Thank you for everything that you do" Female, 31, Police Interview

"The support from all staff has been first class. They are a service I would recommend." Male, 46, Support Session

"The staff were very helpful with support shown to my son and husband. My son has been through a tough time and don t know how he would have got through without the support and help he received." Female, 46, Support Session

"Brilliant, could not of got through this tough time without all the help from staff. Thank you for everything." Male, 20, Support Session

"Helen Britton House helped me get through what I was going through. I was impressed by all the help I received. My support worker was wonderful in helping me achieve my goals and I am now a different person to what I was. I am very grateful for all the help and support I received from my support worker. I would like to thank my support worker for all her help and advice for all her support. Thank you." Female, 45, Support Session, Telephone Support, ISVA

"They were lovely and made me feel comfortable. Out of hours staff were lovely as well. Talked to me and made me feel at ease and safe." Female, 18, Medical Examination, Police Interview

"Crisis worker support: Excellent, very supportive, listened and gave good advice. A massive thank you to the staff for being so supportive with my daughter and myself at this traumatic time for her. You do an excellent job." Female, 47, Medical Examination, Police Interview

"I had ISVA and emotional support from day staff. Their support has been amazing. Helen Britton House is an amazing place offering unconditional support which I could not have done without." Female, 40, Support Session, Police Interview, ISVA

"Very caring and supportive, felt at ease, no pressure. Did not know about Helen Britton House until police informed us. Very helpful." U/D, 27, Police Interview

"Very helpful, supportive, don t know how I would of coped. Felt very alone, could ring anytime, support through dealing with debts. Nothing was too much trouble, never got fobbed off, listened to what you had to say, would encourage anyone in the same predicament to go." Female, 49, Support Session, Telephone Support, Police Interview, ISVA

"I think if this place wasn t here everything would not be in place. I think they do a good job." Police Interview, Medical Examination, Support Session, ISVA

"They supported me when things were getting very difficult for me. Without their support I do not think I would have managed to complete my GCSEs. Their ISVA helped prepare me for court arranging a visit to the court. She also arranged for me to have counselling. I cannot thank them enough for all they have done for me." Female, 16, Police Interview, ISVA

"Thank you so much for everything. I couldn t have done this without you. Thank you so much. I ll never forget you or what you have done for me. Thank you so much." Female

"I couldn t have done it without you. Thank you so much." Female, 16, Support Session, Police Interview, ISVA

SARC Staff are available 24 hours, 7 days a week, 365 days a year: Tel 01642 516888